Fix: Brother Printer Scanner Not Working/Connecting to PC

Is your Brother Printer Scanner Not Working/Connecting to your PC? Try these fixes.

Being a technical device, Brother printers can also have some technical glitches. Recently several brother scanner not working printer users are complaining about scanning issues, Users are complaining that their Brother Printer Scanner Not Working/Connecting to the PC. In this guide, we have brought you the most effective troubleshooting methods you can apply to eliminate this issue.

Factors responsible for your Brother Printer Scanner Not Working/Connecting to PC.

• Network settings issue

• Outdated printer driver
• Your firewall might be blocking the connection.

Suggested fixes for your Brother Printer Scanner Not Working/Connecting to PC.

Before trying advanced complex settings on your scanner or PC. Try these preliminary steps at your end first, so that a minor technical glitch can be resolved at the initial stage.

1. Try rebooting your PC and printer device

2. Be sure of the installation of the Brother Control Panel on your PC

3. Disjoin and then after a few minutes rejoin the USB cable connecting your Brother Printer to your PC.

Advanced Fixes to Get rid of this Issue.

If none of your preliminary approaches works for you then try these below enlisted advanced fixes to get rid of this issue.

1. Run the Printer troubleshooter to find out the root cause of the issue.

Adhere to the below instructions to run the printer troubleshooter in your PC so that root cause of the issue can be fetched.

1. Launch "Run" by Simultaneously pressing "Win+R" on your keyboard

2. Type "msdt.exe -id DeviceDiagnostic" in the required field and Hit "OK" to launch the "Device diagnosis"

3. On the prompted Window, Follow or adhere to the on-screen instructions to troubleshoot your Brother Printer issues.

2. Be sure that Brother Network Scanner is Enabled in the Firewall, Allow it in your Firewall.

A disabled Brother Network scanner might be the factor responsible for this issue. To allow it in your firewall adhere to the below instructions.

1. Launch "Run" by Simultaneously pressing "Win+R" on your keyboard

2.  Type "Control Panel" in the required field and Hit "OK"

3. Hit the "System and Security" option from the displayed list of options

4. Now move your cursor to "Windows Defender Firewall" under it Tap "Allow an app through Windows Firewall" 

5.  Tap on or Hit the "Change settings" option

6. Be sure that both the "Public" and "Private" checkboxes are enabled and tick marked

7. Hit "OK"

3. Try Performing an In-Place Upgrade for your Windows.

An in-place upgrade of your OS can help you in upgrading all your hardware and software settings which can ultimately help in resolving the issue. Adhere to the below instructions to do an in-place upgrade for your Windows OS.

1.  Move to the "Microsoft official page"

2. Download "Windows10 installation media" to install on your OS

3. Once installed, Launch the tool and hit yes in the UAC prompt displayed on your screen

4. On the prompted Window, Hit "Accept"  to agree upon the license terms

5. Once your setup is complete on the prompted screen choose "Upgrade this PC now" and hit "Next"

6. Wait for the installation process to get complete

7. Once your OS is upgraded check for the issue.

Summing Up:

This article explains the best possible troubleshooting solutions to get rid of this issue. Apart from applying the above-explained advanced steps, you can try Updating your printer driver or can try downloading an updated Printer driver manually from Brother Printer's official page, But even after trying these last two tactics still your "Brother Printer Scanner Not Working/Connecting to PC.